Our Service Our Service

Service We Provide

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AI Customer Support

Accurate, on‑brand answers with safe escalations to agents.

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Lead Generation

Qualify visitors; enrich and route hot leads to your CRM.

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Sales Automation

Bookings, quotes and upsells with guardrails and approvals.

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Integrations & Analytics

Native and API integrations + event‑level analytics.

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How Plugixo works

3 steps to launch

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01
Connect knowledge & systems

Import docs/FAQs/URLs, set tone & guardrails, connect CRM/Helpdesk.

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02
Configure channels

Enable web widget, chat and social; define escalation to agents.

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03
Go live & optimize

Launch in days; track KPIs and iterate flows for maximum impact.

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FAQ

Plugixo — FAQs

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Instant answers with RAG, lead capture and qualification, bookings/quotes, and safe agent handoff — across web, chat and social.

Retrieval‑augmented generation over approved sources, intent routing, guardrails and audit trails, with fallbacks to agents when confidence is low.

CRM (HubSpot/Salesforce), Helpdesk (Zendesk/Freshdesk), calendars, payments, webhooks and custom APIs — we are API‑first.

Yes. Encryption in transit/at rest, PII minimization, role‑based access, configurable retention and customer‑owned data domains on request.

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